How do I return an item?
Original sales receipt must accompany
We accept returns for exchange or refund 7 calendar days after delivery of the
product. At our sole discretion after 7 calendar days, we will offer an
exchange or store credit only. Items must be in "Unopened".
Definition of unopened condition is:
• -without damage to the tamper proof seal on the lid, or the heat seal on
• -within 7 calendar days of the delivery date (after 7 days no returns are
• -unless noted that it cannot be returned or has a different return policy
time period other than that 7 days noted in that item's particular item
If an item is received damaged or is incorrectly shipped by us please contact
Customer Support immediately - +1 786 845 3884 – email@example.com. Items that are
defective and shipped incorrectly or items that you did not order but received incorrectly
will qualify for store credit.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged
and are not damaged. Again you MUST contact us within 7 days if you intend to
return ANY item back to our store. Items returned to us AFTER 7 days and
WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.